What is Octocom?

Octocom is an AI chatbot powered by GPT technology, catering to eCommerce SMEs. It provides 24/7 product explanations, comparisons, recommendations, and upselling to enhance conversion rates.

About Octocom

Octocom is a GPT-powered AI chatbot tailored for small and medium-sized eCommerce businesses. This tool provides 24/7 instant support, conversational chatbots, multilingual capabilities, omnichannel integration, and is fully customizable to match your brand.Octocom has various use cases such as customer support, where it can handle 90% of support tickets autonomously, reducing costs and enhancing efficiency. It offers human-level support around the clock and can manage order tracking, returns, refunds, and complaints.Additionally, Octocom acts as a shopping consultant, assisting customers in finding the right product through personalized recommendations, inquiries support, and comparisons to boost conversion rates. It also facilitates intelligent upselling by engaging customers with personalized messages triggered by specific actions like adding items to the cart, visiting product pages, or completing orders.To utilize Octocom, seamlessly integrate it with your eCommerce store and deploy the chatbot on any channel such as your website, WhatsApp, or Instagram. These conversational chatbots operate in multiple languages to automate customer support and sales processes, allowing your team to focus on more complex tasks. Overall, Octocom streamlines operations and enhances customer experience in eCommerce businesses.